Bug Tracking - Defect Tracking Systems Used In Project Management
To track the progress of tasks like issue resolution, desktop support handling, project monitoring, requirements gathering, staff hiring, hardware deployment and document management you will find that using a Bug tracking service will do the trick. You can create any amount of defect tracking systems and workflows that will mirror your business. The application's use should only be hindered by your imagination.
Usually there are tasks and subtasks. Bug tracking services usually allow unlimited depth in the breakdown structure of work. This can be configured to allow users to add their own to-do items and progress at their own pace. Different individuals within a company have different roles, depending on what kind of project they are working on. Bug tracking services need to be aware of this and support the working environment.
The strategy of bug tracking is to be able to see and do what you're supposed to while allowing others to also see and do what they are supposed to. A good bug tracking company makes sure that these tasks can be shared with customers, third parties and even contractors without compromising personal data or business secrets.
Because bug tracking services can be used throughout the organization for many different purposes, it means that administrative and training costs are lower. It also means that users get a consolidated view of all tasks assigned to them regardless of the area in which they work.
You should be able to use your defect tracking systems platform of choice rather than be held to the constraints of the requirements of the software. Bug tracking consultants will make sure that the services provided to you allow this. There are many types of bug tracking and defect tracking services and options to choose from. Some of the best include Bugzilla defect tracking, Jira defect tracking, Sharepoint bug tracker, and Scarab bug tracking. They all include great tutorials and extra features. With email for example, you should be able to link to other systems. Make sure whatever program you choose provides you with license for an unlimited number of users.
Also make sure the defect tracking systems you obtain offer advanced features that deliver ease of use and that are ahead of its competitors. Make sure workflows, filters, notifications, access control lists and subscriptions are all available. Evaluate the systems before you buy them. Most will allow you a trial. As your organization develops, you will find many uses for a good program like risk management, issue management, action management and more. Bug tracking services are very useful in the management of the projects of your business. Be sure you pick the best one out there for your company, and be sure you avail training to your staff.